What do we do?

SUBU Advice provides free, independent and confidential advice and information to BU students. An Advice Worker will listen to ytour concerns, ascertain what your options are to resolve the issue and support you to find a resolution. We are accredited by the Advice Quality Standard and are members of adviceUK and the National Association of Student Money Advisers.

We provide non-judgemental advice and support in the follow areas:


Academic Issues

(including benefits, student finance and debt)


Personal issues

Unsure if we can help? Contact us to ask. We can always signpost you to another service if required.


Where can you find us?

Student Centre: SC202

Open for enquiries Monday  to Friday, 10:00-16:00 all year (except BU Christmas closure)

Drop-in session: Monday to Friday14:00 - 16:00


Bournemouth House: BG07

Open for enquiries Monday, Tuesday and Thursday 09:30-14:00 term time only

Appointment only on Wednesday and Fridays and during undergraduate vacation times.


Our committment to you

We're committed to providing you with advice which is high-quality, confidential and independent.  SUB Advice is committed to the provision of a service for student which delivers equality of opportunity and freedom from all forms of discrimination. SUBU is opposed to all forms of discrimination and will endeavour to fight it and promote equality of oportunity.

In return we ask that you:

  •  Treat us with respect;

  •  Let us know if you're going to miss an appointment;

  •  Take ownership of your case yourself;

  •  Keep us informed of progress and outcomes; and

  •  Carry out follow-up actions within the timeframes we agree.


Third part enquiries

SUBU Advice does not take on enquiries from a third party (parent/lecturer), or contact a third party (landlord/money lender) without written consent from the student. We have a Consent to Share Form for this which can be emailed to our clients.


What do you think of our service?

If you have accessed SUBU Advice and would like to leave feedback then please do so via this very short survey.

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Registered Office

Registered Office: Students' Union at Bournemouth University, Talbot Campus, Fern Barrow, Poole, Dorset, BH12 5BB

Registered in England Charity Number: 1144886