Policies and Procedures

Booking an appointment

You can either book an appointment via our online booking system, Simplybook. Or you can contact us using the details below.

Email: subuadvice@bournemouth.ac.uk

Phone: 01202 965779

Text: 07501622462

How long does it take to get a response?

We are committed to responding to your communication as quickly as we possibly can.  Our target response times are:

 

Email: Within 3 working days

Voicemail: Within 1 working day

Text: Within 1 working day

Social media: within 2 working days

Letter: within 3 working days, plus postage

 

If we cannot meet these target times, we will still acknowledge receipt of your communication and let you know when we'll be able to provide a substantive response.