SUBU Advice provides free, independent, non-judgemental and confidential advice and
information to all BU students
Please Note that the Talbot SUBU Advice Office is now Open (Pre Booked Appointment Only)
Mon, Tues, Weds
Please note if you arrive at the SUBU Advice Office without a pre-arranged appointment you
will be asked to email
This is in line with Bournemouth University guidance in light of the current coronavirus
We will still run our drop-in service from 2-4pm, but we ask that if you would like to speak
to us during that time, please email firstname.lastname@example.org to request a call back.
Please sign up to our service as soon as you get in contact to make your enquiry, to speed
up your enquiry
Register for the SUBU Advice service. We ask all clients to register before they
book an appointment.
Need some advice? Book an appointment here
As a service we rely on client feedback to improve what we offer, please submit your
Student Centre | Second Floor
10am - 2pm
Drop in Time
2pm - 4pm
An Advice Worker will listen to your concerns, ascertain what your options are to resolve the
issue and support you to find a resolution. We are accredited by the Advice Quality
Standard and are members of AdviceUK and the National Association of Student Money Advisers.
Unsure if we can help?
Contact us here to ask.
We can always signpost you to another service if required.
Neil Gallivan: SUBU Advice Manager:
Before joining SUBU Advice in April 2015, I was employed as a Personal Advisor with a Local
Authority supporting and working with Care Leavers and estranged young people. My previous
role was based in a residential college setting as an Assistant Team Manager, supporting
with young people with Autistic Spectral Disorders.
I studied at the University of Brighton, graduating in Fine Art: printmaking and I
have an NVQ Level 4 in Advice and Guidance. I enjoy my current role with SUBU Advice as
it allows the opportunity to work with a broad and diverse range of people and challenges, I
demonstrate a solution-focused approach to providing advice and guidance and have a strong
passion for travelling.
Hanna Coles: SUBU Advice Worker
I have worked in all aspects of education from Early Years to Higher Education for 11
years. In 2014 I graduated at Canterbury Christchurch University with a Degree in Primary
Education. I went on to be elected at Christ Church Students Union as President Welfare and
Education for 1 year. This opened my eyes to what I really enjoy which is the guidance and
advice part of teaching so I really wanted to aim for this type of role post sabbatical
I came to SUBU advice in Aug 2015 as the Advice Receptionist, training and moving to Advice
Worker in March 2016. Since then I have worked towards training in Domestic Violence, Different
Learning Abilities and International student support and I have a NVQ 4 in Advice and Guidance.
Always seeking other training opportunities to ensure I keep up to date.
I love everything about my role as an advice worker. Gaining some resolution to an enquiry or
next steps, for a student so they can move forward in their student experience is a great joy
for me. I very much enjoy fact finding and digging into information to find the best possible
outcomes for a student so I can inspire them to move forward. I also like to get stuck in with
other activities at SUBU to include : Student Parent Parties, The Summer Ball, Craft Fairs etc.
Baking is a big passion of mine, in my spare time I like to make new recipies. I've
signed up for bake off 4 times now!
Sarah Tilley: SUBU Advice Worker
I graduated from University of Sheffield with a degree in Social and Political Studies
before moving to Bournemouth in 1996. In Bournemouth I have worked for the Big Issue
and for various Charities working with drug users.
I previously worked at SUBU Advice between 2006-2008 but left to work in Social Housing,
firstly as an Anti-Social Behaviour Officer and then as a Housing Officer. I was lucky
enough to be able to return to SUBU Advice in 2016 and have been here since then.
I love my job and get great satisfaction being able to advise students on all matters,
aiming to make their student journey that bit easier. I enjoy supporting students through
Academic Offence Panels, hopefully making the whole process less onerous for them knowing
they have support by their side.
Chloe Lockett : SUBU Advice Worker
I have worked with international students for the last 8 years. The last year I have worked
within International Recruitment and now have moved to SUBU Advice. I have a big passion for
supporting students with diverse characteristics or Widening participation students.
I went to Brockenhurst College and did a range of subjects to open up my interests in my
future career. I began my interest in International student support through working at a
language school moving to different aspects of international support taking me around
different parts of the uk. I visited schools in different countries and engaged in a range
of educational institutions.
Im very excited to begin to get involved with SUBU Advice and support students in all
Bonnie Milligan : SUBU Advice Receptionist
I have spent my years at Bournemouth University working closely with and for SUBU in many
different roles. I finished my studies in film last year at BU and really enjoyed my final
year working part time for SUBU in promotional roles. This time allowed me to meet with and
chat to a lot of my peers about their concerns and general queries whilst at University and
finding ways they can be supported.
I recently joined the Advice team as Advice Receptionist. I have a keen interest in
counseling and psychology, which I hope to return to University to study in the future. I
really enjoy being able to help guide students through University and making sure they have
the best experience and support possible.