Jobs @ SUBU

About the role:     

The Students’ Union at Bournemouth University (SUBU) is here to support BU students, help represent their student experience, and drive positive changes that will benefit them.

As part of our core purpose to represent the student experience, the Student Voice Coordinator is responsible for coordinating and administering the Student Representation System at SUBU. This includes: supporting the production of materials to promote the election of Student Reps; promoting and monitoring the election of Student Reps; supporting Student Reps’ training and further development; using established systems to track and monitor their engagement and progress; and ensuring that the impact of student feedback is captured and well promoted.

This role involves supporting the development and implementation of processes associated with SUBU’s various feedback mechanisms. This includes supporting the development and administration of regular well-established feedback projects, in addition to ad-hoc projects to enable SUBU to gain further insights on the student experience at Bournemouth University.

The role also involves supporting the development of Student Reps’ engagement in their role and wider SUBU Student Voice mechanisms under the direction of the Student Voice and Insight Manager, as well as supporting the Department’s policy work.

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Key Tasks

• Administration Duties: email & diary management; using existing templates to produce and distribute routine reports; supporting the day-to-day administration of the Student Rep system; assisting with general administration across the Student Voice and Policy wider team.
• Communication Duties: between SUBU staff, Student Representatives, Executive Committee, Full-time Officers, University staff, external suppliers, and other external contacts. Using social media to communicate and engage with Student Reps and facilitate Student Rep communities.
• Organisational Duties: supporting the organising and running of Student Voice and Insight meetings and events, prompting staff and students for input into various matters.
• Data Duties: maintaining and managing various records and information systems.
• Project Duties: providing administrative support to a variety of routine and ad-hoc reports based on feedback data collected by SUBU and other external feedback data sources as appropriate.
• Analytical Duties: collecting feedback formally and informally, and analysing results to review and update processes to enhance Student Representative engagement and reduce barriers to participation, and identifying student issues.
• Compliance Duties: complying with governing documents.
• Representation/ Facilitation Duties: representing SUBU at meetings and events as and when appropriate, which may include occasional evening and weekend hours to be agreed with your line manager.
• Advice and Guidance Duties: supporting student, Union and Officer projects, campaigns, and events, including manifesto and ad hoc campaigns.
• Research Duties: researching the student experience in the higher education sector as directed by the Student Voice and Insight Manager.
• Networking Duties: close cross-working with others within the department, Union Officers, other Student Engagement Departments, other SUBU teams, contacts in BU and external organisations.
• Key Union Events Duties: when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Student Awards, Elections.

General for all staff

• The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.
• Staff must always adopt and endorse the company’s Vision and Mission Statement and all supporting policies, across all aspects of the role.
• Staff are required to have a Personal Development plan and to participate in training, meetings or conferences considered relevant to their job.
• Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff handbook
• To abide by the company’s policies and procedures
• To adhere to all health and safety legislation
• SUBU is committed to promoting, educating and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible
• To undertake any other task that is deemed reasonable within your skill set

Person Specification

• Excellent communication skills (both written and verbal)
• Good report writing skills, including presenting data
• Good knowledge of volunteer management and engagement
• Effective administration with ability to balance multiple tasks and deliver multiple projects
• Knowledge of social media platforms and engaging people through them
• Ability to communicate effectively with others at different levels of seniority
• Ability to managing stakeholders’ expectations
• Approachable, with great interpersonal skills
• Experience in training or coaching
• Diligent with high organisational ability
• Responsive to changing demands
• Ability to relate to and work with a diverse range of people
• Self-motivated
• Interested in feedback mechanisms and their implementation

• Managing expectations of stakeholders

Job Title:                  Student Voice Co-ordinator           

Reporting to:               Student Voice and Insight Manager                                          

Place of Work:             Student Centre, Talbot Campus

Hours of Work:             Full Time, Usual office hours – occasional evening and weekend work

Grade:                          Grade 3 (£21,197- £24,948)

Application deadline: 12 midday, Tuesday 30^th August

Interviews: Interviews: Wednesday 7th September and Thursday 8th September at Talbot Campus

If you are interested in this role please complete an application form, and forward with the Equality Monitoring form to:

subuhradmin@bournemouth.ac.uk

CV’s and Covering Letters are not required.

If you have any questions about the role, feel free to email subuhradmin@bournemouth.ac.uk

Application Form

Monitoring Form

Job Description

Equality and Diversity

SUBU is committed to becoming a more inclusive and diverse organisation to better represent the student communities that we serve. This commitment to inclusivity is one of our organisational values. Being a diverse organisation includes ensuring that people from marginalised communities are involved with the decision making processes at all levels within SUBU. This is why we encourage applicants from the following communities to apply: People of Black, Asian and Minority Ethnic backgrounds, People with Disabilities, People of marginalised genders, LGBTQIA+ All submitted applications are redacted as part of our application process and appointments are based on skills and competencies.

About the Role

Bournemouth University Student’s Union are looking for someone to provide student facing support for the running of the SUBU-wide enquiries desk. This role would offer excellent customer service, signposting and a wide general knowledge of the services that SUBU provides.

In addition to providing customer service, the role will supply administrative support for the CEO, Head of Operations & Governance as well as the HR & H&S Administrator when needed. General office administration duties will also be required such as overseeing equipment sign outs and postal system. The role will also provide support to SUBU’s team of student staff such as minor training and Rota management.

This role requires excellent communication and relationship building skills, liaising with students and staff internally and externally on a daily basis. A calm and empathetic approach is essential due to the often-fast paced nature of fielding enquires and organisational skills are also key as well as being able to retain information relating to SUBU’s services. 

This role has the potentail to be offered as a job share.

Please contact Josh Harris on harrisj@bournemouth.ac.uk with any questions about the role or to arrange an informal chat.

Job title:               SUBU Receptionist

Reporting to:       HR and Safety Administrator                  

Salary:                   £18,200-24,00 pro rata

Location:              Student Centre, Talbot Campus, Poole

Working hours:    Part time ,10-4pm  Monday to Friday - 36 weeks

Contract type:    Fixed, 12 months - with the possibilty to be made permanent

Closing date:      Midnight, 21st August 2022

Interviews:          W/C 29th August 2022

How to apply: If you are interested in this role please download the Job Description,  complete both the Application and Equality Monitoring forms, and forward to:

subuhradmin@bournemouth.ac.uk

CV’s and Covering Letters are not required.

Application Form

Monitoring Form

Job Description

Equality and Diversity

SUBU is committed to becoming a more inclusive and diverse organisation to better represent the student communities that we serve. This commitment to inclusivity is one of our organisational values. Being a diverse organisation includes ensuring that people from marginalised communities are involved with the decision making processes at all levels within SUBU. This is why we encourage applicants from the following communities to apply: People of Black, Asian and Minority Ethnic backgrounds, People with Disabilities, People of marginalised genders, LGBTQIA+ All submitted applications are redacted as part of our application process and appointments are based on skills and competencies.

About the role:

The Students Union at Bournemouth University (SUBU) is here to represent and have a positive impact on our students’ journeys while here at BU. We are a charity for students run by students, we provide support through our different departments to help our students further develop their skills and qualities, giving them the tools to navigate higher education and future endeavours once the leave university.

SUBU Advice is a free, independent, non-judgemental and confidential advice service for all students at Bournemouth University. We provide support for our students on a range of issues ranging from academic to housing. We are here to ensure our students have a support system whilst at university that they can turn to if faced with any concerns or queries.

We are a small team that works closely together to run the service efficiently, we work by appointment, meeting with students in a safe and confidential environment. We also run drop in hours for same day appointments if students feel they need urgent support, making ourselves accessible to all individual student’s needs.

We are currently recruiting for our SUBU Advice Receptionist, the receptionist will answer general enquiries, support the allocation of cases and enquiries to an Advice Worker, ensuring enquiries are distributed equally amongst advisers. This role involves providing general administrative support to the Advice Team and includes reviewing the systems in place alongside the team to ensure a smooth client experience.

This role requires excellent communication and relationship building skills, liaising with students and staff internally and externally on a daily basis. A calm and empathic approach is also required due to the often-fast paced nature of fielding enquiries in the Advice Department and as we are often approached by students in a state of distress.

Key Tasks

• Communication Duties: act as a first point of contact for SUBU Advice with stakeholders/clients, team, SUBU staff and Officers, University staff, other external contacts. Ensuring communication is clear and accessible to all clients, taking into account additional needs. Delivering a high standard of friendly, empathic and non-judgemental customer care.
• Administration Duties: email & diary management, providing administrative support to the Advice Service including effective record keeping, minute taking, allocating Advice clients, as well as all other ad hoc administrative duties.
• Organisational Duties: organising Advisors’ calendars; organising meetings, prompting staff and students for input into various matters. To support all enquires in person, online and virtual to ensure they are handled in a timely accurate professional and friendly manner.
• Advice and Guidance Duties: triage and review enquiries ensuring student’s needs and risks are assessed and understood. Identify when additional advice is needed by the service. Fielding enquiries, signposting and refer students to other services within SUBU and or Bournemouth University and external to the University, as appropriate.
• Project Duties: providing administrative support to a variety of projects, campaigns, activities, or initiatives in support of the Advice Service and wider Union as appropriate. Proactively engage students in the wide range of opportunities offered by the Union.
• Key Union Events Duties: when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days.
• Data Duties: maintain and manage various client record and information systems; reconciling of small emergency grant.
• Compliance Duties: Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework.
• Engagement duties: dealing with distressed students; being a first port of call for staff and students. Encourage student engagement, ensuring that the functions of the Union have a strong presence on campus. Updating and creating social media content.
• Networking Duties: Maintain strong relationships with other SUBU teams, contacts in BU and external organisations.
• Support /Mentoring Duties: Work as part of a team, support other team members when they require workload/ case support distributing casework or duties accordingly

General for all staff

• The principle roles and responsibilities will change from time to time and the post holder is required to undertake any additional duties as deemed appropriate.
• Staff must always adopt and endorse the company’s Vision and Mission Statement and all supporting policies, across all aspects of the role.
• Staff are required to have a Personal Development plan and to participate in training, meetings or conferences considered relevant to their job.
• Staff must carry out their duties with full regard to the rules policies and procedures and conditions of service contained in the staff handbook
• To abide by the company’s policies and procedures
• To adhere to all health and safety legislation
• SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
• To undertake any other task that is deemed reasonable within your skill set.

Person Specification –

• Experience in providing excellent customer service within a customer focused environment
• Experience of using social media beyond personal use
• Experience of using an online case management system
• Excellent communication and listening skills
• Flexible; responsive to changing demands
• Professionalism and discretion
• Commitment to excellent customer service and using own initiative
• Non-judgemental and empathic
• Excellent interpersonal and organizational skills
• Proficient software and IT skills, including excel.
• DBS Checked

Job title:                                SUBU Advice Receptionist

Reporting to:                        Advice Manager                     

Hours of work:                      Part-Time -  28 hours per week (10am - 4pm Tues, Wed, Thurs. 10am - 3pm Mon & Fri) 

Location:                               Student Centre, Talbot Campus but will be expected to attend other locations as  necessary, including Lansdowne campus

Pay:                                        2 (£19,863 -22,662) pro-rata

Application deadline: Midday, Friday 2nd September 2022

Interviews: w/c 12th September 2022

If you are interested in this role please complete an application form, and forward with the Equality Monitoring form to:

subuhradmin@bournemouth.ac.uk

CV’s and Covering Letters are not required.

If you have any questions about the role, feel free to email subuhradmin@bournemouth.ac.uk

Application Form

Monitoring Form

Job Description

Equality and Diversity

SUBU is committed to becoming a more inclusive and diverse organisation to better represent the student communities that we serve. This commitment to inclusivity is one of our organisational values. Being a diverse organisation includes ensuring that people from marginalised communities are involved with the decision making processes at all levels within SUBU. This is why we encourage applicants from the following communities to apply: People of Black, Asian and Minority Ethnic backgrounds, People with Disabilities, People of marginalised genders, LGBTQIA+ All submitted applications are redacted as part of our application process and appointments are based on skills and competencies.

Community Wardens

Do you hate working indoors, and would love a job where you are out and about in the neighbourhood, and don’t mind being in all weathers come rain or shine?

This could be just the job for you.

We are looking for a team of 10 Community Wardens to help student and non-student residents live cohesively in the community.  .

You will need to be a current Bournemouth University student, with at least one year’s experience of living in Bournemouth, (or if you have already had previous experience in a similar role) with a passion for improving community relations, excellent inter-personal skills, and would consider yourself to be self-motivated with the ability to use your own initiative, and happy to chat with people in the local community from all walks of life. 

The Community Warden role is based mainly off campus patrolling the streets around Winton, Charminster, Wallisdown, Slades Farm and Talbot Village; working  pro-actively towards making the local community a safer, cleaner and ‘greener’ place for all residents, and foster good relations between the student and non-student residents.  You will be working with a team of up to 10 Community Wardens from SUBU, and you will be expected to patrol designated streets, calling at houses, speaking to all student and non-student residents, and handing out information leaflets. You will also attend regular meetings, with the Students Union, Bournemouth University, BCP Council and the Campus Police relevant to the post.  You will take an active interest in student and non-student residents within your area, and encourage a culture of community.  You will also be required to help with Community and Sustainability events and campaigns, such as litter picks and recycling roadshows.

 •           Minimum 7 hours up to 10 flexible hours per week, during term time and a maximum of 28 hours per month, working around your other commitments.

 •           Competitive rate of pay (£9.18p per hour from 01/04/2022) (£9.50p per hour over age 23), maximum of 28 hours per month on average during term time.

•           Gain knowledge and valuable community relations skills

 •           A positive addition to your CV

•           Working with support from SUBU, BU, BCP Council and BU Campus Police

•           Application deadline: Sunday 18^th September 2022- midnight

•           Interviews will be held between Monday 19^th September and Thursday 22^nd September 2022

•           Duties will commence: Monday 4^th October 2022 once training is completed, including mandatory personal safety training.

•            Full uniform provided including T-shirt, hoody, waterproof fleece-lined rain mac, and umbrella.

Click here for the Role Description

Click here for the Application form

Click here for Equality Monitoring Form

How to apply: If you are interested in this role please download the Job Description,  complete both the Application and Equality Monitoring forms, and forward to:

subuhradmin@bournemouth.ac.uk

CV’s and Covering Letters are not required.

If you have any questions about the role, feel free to email subuhradmin@bournemouth.ac.uk

Equality and Diversity

SUBU is committed to becoming a more inclusive and diverse organisation to better represent the student communities that we serve. This commitment to inclusivity is one of our organisational values. Being a diverse organisation includes ensuring that people from marginalised communities are involved with the decision making processes at all levels within SUBU. This is why we encourage applicants from the following communities to apply: People of Black, Asian and Minority Ethnic backgrounds, People with Disabilities, People of marginalised genders, LGBTQIA+ All submitted applications are redacted as part of our application process and appointments are based on skills and competencies.

The Students Union at Bournemouth University are a large employer of student staff and we are recruiting now for our commercial services for the coming academic year including:

• Old Fire Station (nightclub venue) – bar staff, box office staff & technical stage crew.
• Dylans Kitchen & Bar – service and kitchen staff.
• SUBU shop – shop floor and counter staff.
• Student Centre Café – Baristas.

We will be recruiting through a central application process, where you can indicate your preference of work area. You must apply online and successful candidates will be invited to a recruitment day. You must be a current or perspective student at BU or AUB to apply.

The next recruitment day for Old Fire Station staff will be Sunday 18th and Wednesday 28th September.
The next recruitment day for campus staff will be on Saturday 17th September.

This is how to apply to come and work for us:

• Read the job summaries below and decide which you may be interested in.
• Apply online here.
• Wait to see if your application is successful and you are invited to a recruitment day.
• Attend recruitment day.
• If you are selected at recruitment day you will normally be offered a post the day after.

SUBU has a commitment to being an inclusive and diverse organisation. We recognise our workforce isn’t as diverse as it could be and are currently under-represented in, among others, the following areas: People of Black and Asian minority ethnicity, disabled people, lesbian, gay, bisexual, transgender people.

Job Summaries:

Pay rates: Starting at £8.57 with pay progression.

Shift patterns: We use a shift pattern that is designed to fit around most of your study needs. There is some flexibility to change shifts and working hours from time to time to suit your coursework needs. You be expected to average around 12 hours per week work, based on shifts normally between 2 and 8 hours long.

1. Student Shop

A very busy convenience store on Talbot campus. It is fast paced, we require lively people who have a good rapport with customers and respond quickly to queues.

• Counter & shop floor staff - You must be able to work within a team as well as being able to motivate yourself to work on their own. The majority of the work will involve working on the counter serving customers and quickly replenishing stock on the shelves. This role will also include some lifting when unpacking deliveries.

2. The Old Fire Station nightclub and live music venue

From national club nights and student parties through to touring bands and stand up comedy shows, The Old Fire Station is an exciting late night venue with a varied and night based working pattern. You will be expected to work nights and weekends.

• Bar & box office staff – General staff serving customers behind the bar, clearing tables or in the Box Office. Successful recruits will enjoy working in a fast paced, high energy environment and have a passion for events great customer service. It is a loud and late night environment.
• Technical stage crew – Specialist staff setting up the technical side of events, running sound & lights and making the venue look great. Events would not happen without a Tech Crew working tirelessly behind the scenes, work is late night and includes physical lifting.

3. Dylan's Bar

A lively restaurant/bar on Talbot Campus. We do prefer people with previous bar experience, although this is not essential.

• Service staff – general staff serving customers at the bar, clearing tables, serving food, and running the pot wash. You will need to be keen, self-motivated, work as part of the team when it is busy, be able to interact with the customers in a fun and professional way and maintain excellent standards.
• Kitchen staff – specialised staff working on fresh food production. Burgers, fresh pizza, and other hot food order. Sandwiches, pastries, snacks and other grab and go food are all made fresh in our own kitchen. You will need excellent organisation skills, spotless hygiene and the ability to learn quickly from our chef.

4. Student Centre Café

We run a Starbucks outlet in the Student Centre that is extremely busy. We need Baristas, preferably with coffee chain backgrounds, as well as people who have had no experience at all. The work is fast so you need to be quick and on the ball with customers.

• Counter staff – general staff making fresh coffee, taking orders, heating food and keeping the service area clean and tidy. You will be working as part of a team, along with the kitchen staff.

About the Role

The Students’ Union at Bournemouth University is looking for part-time student graphic designers to work alongside SUBU’s growing Comms department. This is an incredible opportunity to join a high performing and dynamic team at SUBU, working on a variety of campaigns across our digital and print channels.

We’re looking for someone with graphic design skills and some experience to produce impactful artwork and typeset designs to tight deadlines. This person must have an eye for great copy and unbridled creativity to produce stunning design work.

We need someone who is:

• Very competent with using Adobe Creative Cloud design software
• Naturally creative with fresh ideas
• Great at visual communication and presenting a message clearly
• Brand-savvy and understands marketing basics
• A fast, efficient worker with thorough attention to detail

You must be a student from either BU or AUB to apply for the role.

Hours vary through the year, but will typically involve 7 to 12 hours per week (term-time).
Days and times may vary for each week, but we will always take your study timetable into account.

The successful candidate will be invited to a face-to-face interview at the Student Centre on Talbot Campus.

SUBU has a commitment to being an inclusive and diverse organisation. We recognise our workforce isn’t as diverse as it could be, and are currently under-represented in, amongst others, the following areas: People of Black and Asian minority, disabled people, lesbian, gay, bisexual. All appointments are based on experience, skills and competencies.

You will work closely with our Graphic & Web Designer and Marketing & Communications Manager to set priorities and manage workload. On the job training will be will be provided on an ongoing basis.

Pay rates: Starts at £9.18 ph + holiday pay. Hours of work: Flexible, up to 12 hours per week

Job: Student Graphic Designer (part-time)

Reporting to: Marketing & Communications Manager / Graphic & Web Designer

Location: Talbot Campus

Hours: up to 12 per week

Salary: £9.18p per hour. £9.50p per hour over age 23.

Interested? Please forward your CV and design portfolio to sudesign@bournemouth.ac.uk.