Accessibility statement for www.subu.org.uk

Updated: July 2020

This accessibility statement applies to www.subu.org.uk and its subpages.

 

www.subu.org.uk strives to ensure that its services are accessible to people with disabilities. www.subu.org.uk has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

This website is run by the Students Union @ Bournemouth University in partnership with their platform provider MSL. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change contrast levels and fonts
  • Navigate most of the website using just a keyboard
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • Highlight navigation links within on a given page
  • Change text spacing
  • Pause all automated animations
  • Enlarge the text size by up to 300%
  • Enlarge the cursor by 200%
  • Enable a cursor reading guide
  • Display page tooltips

We’ve also strive to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

www.subu.org.uk makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows www.subu.org.uk to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

www.subu.org.uk continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan www.subu.org.uk with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on www.subu.org.uk fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution

We know some parts of this website are not fully accessible:

  • You cannot modify the line height of text
  • You cannot change the font colour outside of the contrast tool
  • You cannot change the image size without the use of a browser zoom function
  • Most older PDF documents are not fully accessible to screen reader software
  • Live video streams do not have captions
  • Some of our online forms are difficult to navigate using just a keyboard
  • You cannot skip to the main content when using a screen reader
  • There’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you in 3 days.

If you cannot view the map on our ‘contact us’ page or in the footer, call or email us with the above information for directions.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

If you wish to report an accessibility issue, have any questions or need assistance, please contact www.subu.org.uk Customer Support as follows:

Email: sumedia@bournemouth.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

Here For You

If you are having trouble with any content on www.subu.org.uk or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Find out how to contact us [add link to contact details page].

Technical information about this website’s accessibility

The Students’ Union @ Bournemouth University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Enabling the Accessibility Menu

The www.subu.org.uk accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

Fixing documents 

Having carried out a detailed check of subu.org.uk, we have also assessed that it would be a disproportionate burden within the meaning of the No. 2 Regulations to fix all documents published on subu.org.uk since 23 September 2018. 

Most of these documents have never been viewed; therefore, they are not negatively impacting users with disabilities or impairments. For this reason, we do not believe the cost of time, effort, and resource to fix all the documents is justified. 

We will focus on fixing the most viewed documents on subu.org.uk (top 10%) and ensuring that new documents are accessible where they are required for essential services or used by people with disabilities. 

How much users with a disability would benefit from making things accessible

Our users will benefit from us making our websites and online documents accessible.

However, we do not believe that for most of our websites the extra improvements that could be gained from paying for a detailed check would justify the cost over doing a basic check internally. 

We also believe that users will benefit most from us focusing our available resources on fixing the most used documents on subu.org.uk and ensuring that new documents are accessible where they are required for essential services or used by people with disabilities.

Navigation and accessing information

There is no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It is not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It is not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We have assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in [rough timing].

 

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

What we are doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 19/08/20 It was last reviewed on 19/08/20.

This website was last tested on 19/08/20. The test was carried out by us internally.