The purpose of this role is to enhance the general public’s access to Dorset Police by providing advice, guidance, referrals and signposting to external services for everyday enquiries.
MAIN RESPONSIBILITIES:
To enable a contact/information point to open during advertised times at community locations.
To signpost and refer victims of crime to the relevant Police department or external agency.
To promote community safety and crime reduction initiatives.
To ensure information provided and displayed at Police points is relevant and up to date.
Collecting and delivering the Mobile Police Van (campervan style vehicle) from the police station to the Public Contact Point.
ESSENTIAL SKILLS REQUIRED:
Good communication skills.
Attention to detail and accurate record keeping.
Basic computer skills, including use of email.
Integrity, reliability and self-discipline.
Be an effective team player, willing togive time on a reliable and punctual basis.
Full UK Driving Licence with Class B category.
Benefits to self
Expenses paid, opportunity to network and learn/develop new skills.
Benefits to others
Will enable members of the public to contact the Police at more convenient locations and at more accessible times.
Will provide a customer-focused service which enables the general public to contact the Police or third-party organisations.
Location
Ferndown & Dorchester
Training available
There is a request as part of this volunteer role to drive police vehicles e.g. Mobile Police Van (Class B vehicle), this is subject to a driving assessment by the Driver Training Unit.
Mandated training is required for this role, which will include First Aid training and Conflict Management (delivered online), provided through Dorset Police. Mandated training will be reviewed on an annual basis.
Hours per week
4 hours expected per month
Transport details
All travel expenses, including mileage, will be reimbursed.