As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets. This opportunity is in Poole town centre.
At PDSA, saving, protecting and healing pets is what we’re all about. We are dedicated to improving pet wellbeing in three very special ways – by educating owners, preventing disease and carrying out life-saving operations.
And we are a leading authority on all things concerning pet health and wellbeing: whether its leading the debate on pet obesity, conducting Britain’s biggest annual pet wellbeing survey, raising the status of animals or simply celebrating their contribution to our lives.
This is all down to our fantastic people: our devoted vets, nurses, charity shop workers, fundraisers, volunteers and support staff. And it’s thanks to your help that we can keep so many pets healthy and happy.
Benefits to self
This role enables you the chance to develop fantastic retail skills for your CV, work flexible hours that suit you and you can even gain a qualification (if you meet the requirements). This role will also enhance your confidence, communication and interpersonal skills.
Benefits to others
By working in one of our shops, you will help raise funds to support our 48 pet hospitals and increase awareness of the work we do to get the nation PetWise.
Training available
We provide training, so you don't need experience. With some roles, you may have the opportunity to become a Lead Volunteer or to gain a nationally recognised qualification (NVQ). Lead Volunteers are trained in all aspects of running the shop and can deputise for the manager, so this is a fantastic opportunity that would really enhance your CV.
Transport details
Transport is not provided but we do reimburse travel expenses so you won't be out of pocket. Parking is not available on site