Last Updated: Friday 5th June
The whole of SUBU is working hard to ensure your student experience is affected as little as possible by the Coronavirus (Covid-19) outbreak. We understand the current circumstances are less than ideal, and that you have a lot of questions and concerns about your studies, finances and future.
We have created this page to inform you about current developments and what we are doing to support students. Keep up to date with what we are working on for students by checking our Action Tracker, and also check our information sections below: Accommodation; Assessment and Learning; Welfare; Guidance for Healthcare Students; Guidance for International Students; and FAQs. Please check this page regularly for updates. We also have sections at the top for you to read BU Advice, tell us what you’re thinking and get the latest status updates for SUBU services.
Rest assured that SUBU is doing all it can to ensure you’re not adversely affected by Coronavirus (Covid-19), and we’re working closely with the university to ensure your voice is heard.
We understand that this is a difficult time for us all. With unexpected disruptions to every aspect of our lives, it is now more important than ever that we are here to support you every step of the way. At SUBU, feedback has always been at the heart of everything we do, ensuring that all of our decisions are informed by what is really wanted by you.
We wanted to take this opportunity to outline what we have been doing on your behalf throughout the crisis. Every day, we have been carrying out work in response to your feedback, making sure that your voice is heard loud and clear during this period of uncertainty.
We are sharing student issues and SUBU's progress on these, along with other work to support students, through our full Action Tracker below. Please keep checking this for updates.
SUBU is here to support and represent students at this challenging time. It is important that you tell us about your student experience so that SUBU can work with BU on the issues that are important to students.
Accommodation *UPDATED Friday 5th June*
We understand that many of you have concerns about your accommodation contracts. You may have gone home early and are worried about having to continue paying for your student accommodation, you might be worried about being charged for ending your contract early, or you might be worried because you are meant to be self-isolating but your student accommodation isn’t ideal for this. We are lobbying the university in support of students who are in these and other situations. Please visit BU's Financial Support pages for details of support from BU and the government. BU will still treat students on a case by case basis, regardless of what their rental arrangements are. BU have recently updated their approach for students who have accommodation contracts directly with them. For updated information on BU and other providers, please see below:
- Student Village, Dorchester House, Home Park, Unilet and Lettings BU (BU Accommodation): all remain open. BU have recently announced that all students who are not now living in these properties will have their rent reduced by 50% for the third term. Students remaining in those properties will pay their third term rents as normal. For full details of how this will work, please see here.
- Bailey Point (The Student Housing Company): students should pay their third term rents as normal, but they are allowing students to make individual applications for early release. SHC will continue to review the situation and things may change, see their website here.
- *UPDATED* Chesil House, Cranborne House, Lyme Regis House, Okeford House (Campus Living Villages): eligible students are now eligible for a 50% reduction in fees. CLV have provided a FAQ with what they are doing to support self-isolation and student other student needs.
- Corfe House (Student Roost): students can move out early without paying a fee, or can get a refund if they paid for the year already, by emailing firstname.lastname@example.org and filling in this form by 13th April. They are also offering support for students who need to stay in accommodation and for those who are self-isolating.
- Purbeck House (Unite): students can move out early without paying a fee, as long as they email the provider – email@example.com - by 10th April. Unite also say vulnerable students can ask to re-locate, students who need to extend their contracts will be supported, and are also offering support for those in self-isolation. See their update here.
- Lansdowne Point (Kaplan Living): students should pay their third term rents as normal, but they have offered to release students from 30 May. KL are offering support for those self-isolating.
Assessment and Learning *UPDATED Friday 5th June*
We understand that some of you are frustrated by ongoing tuition fee payments. As a result of the strikes and Covid-19, some of you consider that you have not received the teaching that you expected when you started your degree.
At SUBU, we recognise and support some of your growing concerns. These concerns are currently reflected within the wider national landscape, with a petition calling for fee reimbursement, found here. This also highlights the Government's response to the issue.
NUS have also recently launched their #StudentSafetyNet campaign, calling for a hardship fund, a support package for graduates and the opportunity to re-sit, reimburse or write-off. More details about the campaign can be found here.
The Government's stance remains emains that you should not expect a tuition fee refund if you are receiving adequate online learning and support. This statement can be found here. If you believe that you are receiving inadequate online learning and support, please provide feedback to your course rep or through our Covid-19 feedback page.
Welfare, mental health and wellbeing
Covid-19 and Students: News Updates
Guidance for Healthcare Students
Guidance for International Students
Education *UPDATED Friday 5th June*
SUBU *UPDATED Friday 5th June*
Activities, Societies and Events
Support and Information
If you are concerned about your health or the health of a housemate, friend or member of your family, go online to 111.nhs.uk or call 111.
If you have a query about Coronavirus relating to university you can contact the Department for Education helpline.